crucial conversations
I saw this piece on cnn.com and found it worth sharing. When dealing with negative people (in general) there are some skills to posses, practice and execute to help you maintain your productivity (or sanity as the article suggests).
Read it. It’s a great reminder of our daily lives.
Staying sane in a negative work environment – CNN.com.
The article also reminded me of a great book that everyone should read. Crucial Conversations is the book title and it will help you with your work life, married life and friend life by learning how to have those difficult conversations.
You can buy a copy here… Crucial Conversations
